Sara Gerlac

Sara Gerlac serves as the US Customer Program Director at eCential Robotics since September 2016, where responsibilities include coordinating the market opening for positive customer experiences and defining strategic activities and processes. Previously, Sara held roles as International Customer Care Director, managing customer support teams, and Sales Administration Manager, recognized with the Customer Service of the Year award in 2017 at Photoweb. With a background in business operations management at Beckman Coulter and sales administration at Cogenics, Sara contributed to significant revenue growth and customer satisfaction. Education includes a Postgraduate Degree in Biotechnology and Sales Techniques, a Master's Degree in Molecular and Cell Biology, and ongoing training in Product and Project Management from IB - groupe Cegos.