Ecentric Payment Systems
Keagan De Villiers is an accomplished Service Delivery Team Lead at Ecentric Payment Systems, with a focus on providing exceptional customer support and managing service requests. Responsibilities include coordinating meetings, monitoring service levels, and generating management reports. Prior to this role, Keagan worked at Williams Lea Tag in various capacities, including Technical Implementation Associate, where skills in data management, branding, and configuration management were developed. Earlier experience includes roles in application support and helpdesk consulting, as well as a background in membership sales at Virgin Active. Keagan holds certifications in ITIL V4 and has completed the New Manager’s Development Programme at Stellenbosch Business School, along with a Systems Support qualification from IT intellect.