Ramy Y.

Ramy Y. has a diverse and extensive work experience. Ramy began their career in 2012 as a Desktop Support Specialist at Franciscan Alliance, Inc. Ramy provided technical assistance and support for computer systems in this role, which they held for four years until 2015.

In 2016, Ramy joined NuAxis Innovations as a Service Desk Specialist. Ramy worked as a contract employee with the Department of Labor government. Ramy later became a Senior Service Desk Specialist in January 2017 until April 2017.

Moving forward, Ramy joined AXA US in 2017 as a Senior IT Support Specialist. During their time there, they offered training and support for various applications and hardware in an international corporate setting. Ramy was responsible for managing email and domain user access accounts for over a thousand users. Additionally, they created documentation used for training and troubleshooting. Ramy'stenure at AXA US lasted until May 2019.

Ramy's most recent role has been with ECG Management Consultants, starting in June 2019. Ramy initially held the position of Senior Technical Support Specialist for three years until October 2022, when they transitioned to the role of Systems Operations Analyst. Further details regarding their responsibilities in this current role are not provided.

Ramy Y.'s education history includes a Bachelor of Science degree in Computer Science from Modern Academy. Ramy Y. also pursued computer classes at Moraine Valley Community College, where they obtained certifications in MCSA Server 2012R2 and A+. Additionally, Ramy Y. attended New Horizons Computer Learning Centers - Chicago, where they obtained certifications in Network + and MCITP server administrator 2008R2. In terms of additional certifications, Ramy Y. holds the Microsoft Certified: Azure Fundamentals certification from Microsoft. They have also obtained certifications in A+, HP Certificate (Servicing HP desktop, workstations and notebooks for onsite service), ITIL, MOS 2013, and Network +, although the specific details of when and where these certifications were obtained are not provided.