Claire Scapinello

Claire has more than 20 years’ experience in executive roles across aged care, retirement, commercial, retail, residential property, and consumer goods, specializing in customer experience and engagement.

Prior to commencing with ECH Inc., Claire held the role of Chief Digital Officer at RSL Life Care NSW, delivering the organisaiton’s strategy, digital transformation program and customer experience initiatives. Claire’s previous leadership roles include Head of Brand and Customer Strategy at TOGA and National Brand, Customer and Marketing Manager at GPT Group a leading ASX diversified property group.

Claire is passionate about placing customers at the heart of decision making and is committed to supporting and improving the wellbeing and lives of all within the ECH community.

As Chief Executive of ECH, Claire is looking forward to leading a team that is determined to listen, understand and respond to the ever-changing needs and expectations of the clients, residents and staff, both today and into the future.