Echo Managed Services
Monika Miglani is an accomplished professional with extensive experience in software engineering and solutions architecture. Currently serving as a Solutions Architect at Echo Managed Services since June 2013, Monika has also held titles including Development Manager and Team Lead. Prior to this role, Monika worked at NIIT Technologies as a Technical Consultant and Technical Analyst from November 2010 to June 2013. Earlier in the career, Monika was a Senior Software Engineer at JK Technosft from May 2005 to October 2010 and a Software Engineer at QAD from March 2008 to August 2009.
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Echo Managed Services
Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS