Rebecca Orgill

Collections Team Manager at Echo Managed Services

Rebecca Orgill is an accomplished professional with extensive experience in administration and customer service. Currently serving as the Collections Team Manager and Real Time Analyst Administrator at Echo Managed Services since August 2021, Rebecca has rapidly advanced from roles involving payment processing to becoming fully accounts trained and successfully applying for a new position in real-time data analysis. Prior to joining Echo, Rebecca worked as a Customer Service Advisor at McDowall Air Conditioning (UK) Ltd and held the role of Contract Administrator at SUEZ UK, where skills in office administration were further developed. With over ten years of experience in administration, Rebecca is eager to embrace new challenges and deepen knowledge within the business.

Location

Walsall, United Kingdom

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Echo Managed Services

Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS