Sagarika Mishra

Sagarika Mishra is an experienced operations professional with over 16 years in the industry. Currently serving as Operations Team Manager at Echo Managed Services since April 2015, Sagarika has a strong background in team leadership demonstrated through previous roles as Team Leader at Ienergiger and Tech Mahindra, and as Team Leader at Tata Business Support Services. In these positions, responsibilities included managing team performance, resolving customer issues, ensuring adherence to policies, generating performance reports, and conducting training sessions. Sagarika holds a Postgraduate Degree in Electronics from Berhampur University, completed in August 2005.