Echo-U Ltd
Debbie Pearson has extensive work experience in various roles and industries. Debbie began their career in 1999 as a Sales Operations Manager at Virgin Media, where they worked for nearly 19 years. In 2018, they joined AnyVan.com as an Operations Manager for a short period of four months. Later on the same year, they moved to Echo-U Ltd and worked as an HR Operations Manager. In February 2019, they were promoted to the position of Head of Service and Delivery at the company.
Debbie Pearson attended Gosforth High School, where they obtained 7 GCSE's including Maths and English. Debbie also completed an A level in English Language. Later on, they pursued their education at Newcastle College, where they earned a Business Diploma.
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Echo-U Ltd
Welcome to Echo-U We're an established contact centre creating growth for many of the UK's biggest brands by managing their customer relationships. We use leading industry technology and best practice with the art of conversation to represent our clients' brands exceptionally. Established in 2001 we've become the UK's leading contact centre in many sectors working with the likes of first direct, National Careers Service, Sky, Sage and DPD the award winning parcel delivery company and the UK's leading Sports Fashion Retailer. We deliver bespoke solutions for customer contact including: Inbound support Voice and web-chat customer service, technical support, sales enquiries, advert response, help desk and support Outbound expertise Customer acquisition, destination tracking, RND conversion, outbound sales, customer retention, satisfaction and insight Technical solutions Real-time reporting, CRM design and build, data management, chat, email response, social media management Added value services Flexible overflow, disaster recovery, strategic consulting, in-sourcing and out-sourcing.