Kristen G. is an experienced professional with a diverse background in customer success, education, and sales. Currently serving as a Customer Learning Expert and Customer Success Manager at Echo360 since January 2017, Kristen engages with a wide range of clients across various sectors, facilitating training, onboarding, and technical support. Prior experience includes serving as Adjunct Faculty at Eastern Gateway Community College, where business communications and writing were taught, and as an Independent Sales Consultant for Stella & Dot. Additional roles include Higher Ed Account Manager at Turning Technologies and a range of teaching positions at Youngstown State University and various high schools, specializing in English and communications. Kristen holds a Bachelor's degree in Comprehensive Communications from Youngstown State University and a Master's degree in Curriculum and Instruction from Kent State University.
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