eClerx
Smitha Murali currently serves as a Technology Customer Engagement Manager at eClerx since July 2024, focusing on strategic technology initiatives and client relationship management. Prior to this role, Smitha worked at Cognizant from June 2011 to July 2024, holding positions such as Customer Relationship Manager for the Market Infrastructure portfolio, Senior Delivery Manager, and Lead Architect- Technology. Earlier experience includes roles as a Senior Software Engineer at Internet Systems Pvt Ltd and Merindus. Smitha holds a Bachelor of Engineering in Telecommunications from Dayananda Sagar College of Engineering and is pursuing a degree in Digital Transformation at Stanford University Graduate School of Business.
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eClerx
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eClerx Services Limited is an India-based knowledge and business process outsourcing company. The Company provides operational support, data management and analytics solutions to companies, including financial services firms, online retail and distributors, interactive media, luxury brands and entertainment, high tech and industrial manufacturing, travel and leisure and software vendors. The Company provides financial solutions, such as middle office services, back office services, finance and accounting, ancillary services and asset class coverage. Its digital services include creative production, computer generated images, digital production, analytics and insights, and FLUiiD4. Its cable and telecom services and solutions include technical operations and dispatch, customer interaction monitoring and analytics, end user chat support, support services and reporting and analytics. The Company has operations in the United States, the United Kingdom, Europe and Asia Pacific.