Ireiny Ghabour

Ireiny Ghabour serves as the VP of Technical and Business Service Management at eClinicalWorks, where responsibilities include leading strategic account management, operational excellence, and patient engagement initiatives. With extensive experience in healthcare executive roles, Ireiny drives the design and deployment of patient engagement products and services, utilizing machine learning and data analytics to enhance service quality and consistency. Past positions include leading customer service and technical support operations, as well as managing strategic accounts for large healthcare organizations. Prior to eClinicalWorks, Ireiny was the QA Analyst at L3 Communication, overseeing quality assurance for security scanners. Ireiny holds a B.A. in Linguistics and Machine Learning, and a Bachelor of Applied Science in Compulinguistics from Alexandria University.