Thoa Pham

Thoa Pham is an experienced professional currently serving as an EMR Implementation Project Manager and Software Training Specialist at eClinicalWorks since September 2021. In this role, Thoa evaluates clinical workflows to standardize procedures for EHR software usage and provides hands-on technical training, achieving an average satisfaction rating of 98% from clients. Prior to eClinicalWorks, Thoa worked as an Underwriting Senior Specialist at New York Life Insurance Company from April 2019 to September 2021, where responsibilities included assessing medical and financial risks for life insurance applications with coverage amounts up to $1,000,000 while maintaining a comprehensive understanding of underwriting guidelines and administrative systems. Thoa holds a Bachelor's Degree in Biochemistry and a Health Informatics and Health IT Professional Education Certificate from The University of Texas at Austin.