ECM utilizes a collaborative risk assessment approach to identify, assess and address risks to business growth. Our process leads innovative business owners through the complexities of buying insurance and managing risk to achieve their utmost potential.

Insurance

ECM Solutions.

ECM Solutions.'s headquarters in Charlotte, NC, United States

This office focuses on providing expert client advisory services and employee benefits solutions to ensure optimal client satisfaction.

14 Whitsett Street

Jeff Haney

The Client Services Team at ECM Solutions is dedicated to delivering exceptional support and guidance to clients throughout their insurance and risk management journey. Comprised of Account Managers, Claims Advocates, and Client Specialists, the team ensures seamless communication, addresses client concerns, and facilitates claims processes, all while fostering long-lasting relationships to help businesses navigate risks effectively and achieve their growth objectives.

Client Services Team

The Leadership Team at ECM Solutions drives the company's strategic vision and fosters collaboration across departments to enhance risk assessment practices. Comprising senior executives, including the President and multiple Vice Presidents, this team oversees the development of innovative solutions that empower business owners to navigate the complexities of risk management and insurance, ultimately supporting sustainable growth and success.

Leadership Team

The Claims Management Team at ECM Solutions is responsible for overseeing and facilitating the claims process across various insurance lines, including liability, workers' compensation, and property. They work collaboratively to assess and manage risks associated with claims, ensuring timely resolution and optimal outcomes for clients while providing expert guidance on employee benefits and business risk strategies. Their comprehensive approach helps clients navigate the complexities of claims, reinforcing ECM’s commitment to supporting business growth through effective risk management.

Claims Management Team

This department focuses on managing and providing employee benefits solutions and strategies.

Employee Benefits

This department focuses on establishing and maintaining strategic partnerships to enhance business opportunities.

ECM Solutions.

Org chart

Teams

Client Services Team

Leadership Team

Claims Management Team

Employee Benefits

Partnership Management

Offices

ECM Solutions.

Org chart

Teams

Client Services Team

Leadership Team

Claims Management Team

Employee Benefits

Partnership Management

Offices

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