Tobiloba Oduyebo

Tobiloba Oduyebo possesses extensive experience in product support and customer service across various industries. Currently a Product Support Specialist at Terra Insights, Tobiloba leverages expertise in data platforms to enhance customer satisfaction. Previously, Tobiloba excelled at EC Outsourcing by resolving over 40 technical issues daily and achieving a first-call resolution rate of 98%, significantly boosting customer satisfaction scores. As a Customer Service Specialist at First City Monument Bank Limited, Tobiloba exceeded sales targets and improved customer retention rates. Early career experience includes roles as a Technical Support Specialist at NOSDRA and in engineering positions at Dangote Industries Limited. Tobiloba holds a Master's degree in Petroleum Engineering from Teesside University and a Bachelor's degree in Geology from the University of Ilorin.