Michael Walzak

Michael Walzak is an experienced leader in customer care and global support solutions, currently serving as Vice President of Customer Care at ecoATM Gazelle since August 2023, where significant achievements include reducing incident rates by 24% and saving the company $1.2 million through cost-efficiency measures. Prior experience includes leading global support solutions at Movate, increasing annual revenue by $60M, and consulting for various clients to optimize customer support. Michael's extensive background also includes strategic account management at Teleperformance USA, customer care development at Clearwire, and global service delivery management at Microsoft, complemented by an MBA from Auburn University and a BA from Clemson University.