Jorge Gonzalez

Jorge Gonzalez's work experience includes a role as a Technical Support Specialist at ecobee, starting in May 2023. Jorge previously worked at TouchBistro as a Technical Support Product Specialist from May 2022 to April 2023. Before that, they were a Field Supervisor at Sterling Patrol Services from March 2018 to May 2021. Prior to that, they worked as a Tire Technician at Ford Motor Company from March 2017 to March 2018, and as a Service Technician at Chevrolet from May 2016 to May 2017.

Jorge Gonzalez has a diverse education history with a focus on information technology and automobile mechanics. In 2014, they obtained a certificate in Automobile/Automotive Mechanics Technology/Technician from motive action pre-apprenticeship. In 2022, they pursued an IT certificate in Information Technology from Npower Canada.

In addition to their formal education, Jorge has obtained several certifications. In 2022, they completed the Google IT Support Certificate from Coursera. In 2022 and 2023, they obtained multiple certifications from LinkedIn, including "Build Your Skills In Customer Service," "Building Rapport with Customers," "Customer Service Foundations," "Customer Service: Handling Abusive Customers," "Customer Service: Problem Solving and Troubleshooting," and "Serving Customers Using Social Media." In 2023, they completed certifications such as "Creating Positive Conversations with Challenging Customers," "Learning Network Troubleshooting," "Listening to Customers," "Salesforce Essential Training," and "The 10 Pillars of Customer Experience."

Overall, Jorge Gonzalez has a strong educational background in both technical fields and customer service, making him well-rounded for various professional opportunities.