Bernard Chin is an accomplished leader with over 20 years of experience in the GBS/BPO sector, currently serving as the GBS+ Site Leader in Kuala Lumpur at Ecolab. Previously, Bernard held key leadership positions, including Global Head of BPO at Adecco and Chief Operating Officer at Teleperformance. Bernard is a certified professional with credentials in COPC, Prince2, and Digital Marketing, and is experienced in driving innovation and operational excellence through the application of Scrum and Lean Six Sigma principles. With a strong background in business development, operations management, and team leadership, Bernard is dedicated to delivering exceptional value to clients and enhancing customer experiences through AI and automation.
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