Moazam Ali Shamas

Moazam Ali Shamas has a diverse work experience spanning multiple industries and roles. Starting in 2010, they worked as a Corporate Management Trainee at Bank Alfalah Limited, where they gained knowledge in various departments and provided administrative support. In 2011, they became a Customer Service Team Lead at Telenor Pakistan. From 2012 to 2017, they worked at Jumeirah Group / Jumeirah Hotels & Resorts, starting as a Guest Service Executive and progressing to roles such as Guest Relations Specialist and Guest Relations Supervisor.

In 2017, Moazam joined Wyndham Hotels & Resorts as a Senior Executive Corporate Sales, generating new revenue through prospect research and relationship-building. From 2019 to 2020, they worked at Ci3 as a Client Relationship Manager, overseeing sales activities, managing lead generation, and coordinating with the tech team to prepare proposals. Moazam also provided demos of the ERP system to clients and managed client expectations.

In 2020, Moazam became the Head of Department at Napollo Software Design LLC, where they managed business development and project management teams. Moazam built strong relationships with clients, managed sales negotiations, and coordinated internal teams for efficient project execution. Their role also involved analyzing requirements and proposing suitable technologies.

Currently, Moazam holds the position of Director of Client Services at Shopify Pro, starting in 2021. In this role, they are responsible for managing complex client engagements, delivering high-quality work, and meeting deadlines. Moazam is an advanced business strategist with expertise in cost/benefit analysis and technology adaptation. Moazam is also a strong communicator who effectively reaches target audiences.

Moazam Ali Shamas completed their M.Sc in Business Statistics and Management at the University of the Punjab from 2008 to 2010. Their field of study was in Business Administration, Management, and Operations. Additionally, in October 2021, they obtained a certification in Hubspot CRM from the institution of Hubspot CRM.