Niclas Olsson

Niclas Olsson is an experienced Solution Engineer at GlobalConnect since November 2016, specializing in the design and implementation of complex Fortinet SDWAN solutions. Previously, Niclas held various roles including Network Engineer, where responsibilities included managing and implementing firewall solutions, and 2nd Line Support Technician, focusing on troubleshooting diverse networking equipment. Niclas also served as Team Coach to enhance customer service skills among colleagues. Prior experience includes IT Consultant at 2Complete AB and a long tenure at ICA Maxi Stenhagen in customer support roles. Educational qualifications include a Kandidatexamen in Systemvetenskap/Programming from Uppsala University and a Gymnasieexamen in Economics.