Tatsiana Italmazava

Tatsiana Italmazava is a Mid-Level IT Associate specializing in service management at EcoVadis since March 2022, where responsibilities include Jira administration. Prior experience includes a brief position as a Bilingual Contact Centre Associate at Sysnet Global Solutions and work as an International Freight Forwarder for Hegelmann Group. Tatsiana also served as a Service Desk Manager at EPAM Systems from April 2018 to October 2020, providing first-line support to global customers and internal employee assistance. Previous roles include a Call Center Operator at Codeworks, focusing on customer inquiries and complaint management. Tatsiana holds a degree from Minsk State Linguistic University, completed between 2011 and 2014.