Sandra Lindquist

Sandra Lindquist has a diverse work experience spanning over several companies and roles. Sandra started their career at Telia Mobitel in 1994, where they worked as a Back Office Technician, providing technical support for mobile communication. Sandra later transitioned to the role of Customer Service Representative in the Corporate department, handling various tasks related to customer inquiries and sales.

In 1996, Sandra joined TeliaSonera, initially working as a Local Market Support specialist. Sandra'sresponsibilities included conducting investigations on complex customer issues and acting as a link between the support and product management teams. Sandra then moved on to become a Service Manager for the Department of the Future, where they were in charge of identifying and implementing improvement measures.

Sandra continued their career at TeliaSonera as a Coach for the Web and Order department, where they planned and oversaw the team's daily operations and provided coaching and support to team members. Sandra then became a Delivery Manager, focusing on improving the delivery accuracy for selected major customers within Telia Business.

In 2006, Sandra joined Halebop as the Head of Customer Care. Sandra'smain achievements during their tenure include winning the "Sweden's Most Satisfied Mobile Customers" award for Halebop multiple times. Sandra was also responsible for increasing customer satisfaction and loyalty through targeted offers and campaigns.

Most recently, Sandra worked at Ecster as the Head of Customer Service for Sweden, where they led the customer service team and ensured excellent customer experience.

Overall, Sandra's work experience showcases their expertise in customer service, CRM management, and team leadership.

Sandra Lindquist's education history includes several different degrees and certifications. In 1989, they attended Tyresö Gymnasium, but no degree or field of study is mentioned. In 1998, they studied at Kalmar University, where they completed a course in IT and Systemutveckling. In 2000, they attended Företagsuniversitetet, where they obtained a diploma as a Web Editor. In 2003, they enrolled at Lennart Broberg Ledarskap for a program called UGL - Utveckling av Grupp och Ledare (Development of Group and Leader). In 2006, they completed the Certified Project Manager course at Westhagen Utbildning AB. In 2011, they obtained an MBA and a Diplomerad Chef och Ledare (Diploma in Management and Leadership) from FEI Företagsekonomiska Institutet. In 2013, they also attended FEI Företagsekonomiska Institutet for a course in Marknadskommunikation (Marketing Communications). It is unclear when their education at these institutions ended since end years were not provided for all programs.