Santiago Leon Donoso

Santiago Leon Donoso is a seasoned professional with extensive experience in commercial supervision, training, and team leadership within the sales sector. Currently serving as Jefe de Capacitacion at Ecuasanitas S.A. since November 2024, Santiago has previously held key positions including Supervisor Comercial at Humana Ecuador and Jefe Comercial Canal Directo at VIDABUENA. Santiago's expertise spans roles in call center supervision, customer service training, and the development of high-performance sales teams, utilizing innovative techniques such as gamification. Santiago holds multiple certifications, including Scrum Master Professional and Certified Customer Service Leader, and possesses a strong educational background in business administration and conflict resolution from prestigious institutions, enhancing capabilities in leadership and organizational transformation.