Geetanjali Bhattacharya

Geetanjali Bhattacharya currently serves as the Head of Business Transformation at EAAA Alternatives, focusing on modernizing the Commercial Real Estate vertical through strategy integration and technology governance. Prior to this, Geetanjali held the position of Executive Vice President-Head of Retail at Vodafone Idea Limited, managing Vi's extensive retail network while promoting digital transformation and customer-centric growth. Experience at Nykaa as Senior Vice President-Customer Experience involved leading enterprise-wide CX initiatives that significantly enhanced customer engagement. Earlier roles at Reliance Retail and Reliance Digital encompassed leadership in customer experience across various retail segments. Geetanjali's career began at Kingfisher Airlines and SpiceJet, contributing to customer services and process planning in the aviation sector. A Master's degree in Statistics/Economics was obtained from St. Mary's Convent Kanpur.