Lucas Minervino

Lucas Minervino has extensive experience in customer experience and operations management, currently serving as Customer Experience and Operations Manager at Edenred Brasil since September 2021. Previous roles include Customer Experience Coordinator and Customer Experience and Strategy & Transformation Specialist at the same company. Prior experience includes working as a Process Specialist in Customer Experience at 99, and as a Customer Interface Analyst at Bayer, where responsibilities encompassed supply chain operations for Monsanto/Bayer's key clients. Lucas began the career as a Customer Service Analyst at Syngenta, focusing on internal process flows and training, and has also held internships in trade marketing and external audit with Merck Sharp & Dohme and Price Waterhouse Coopers, respectively. Lucas holds a Bachelor of Business Administration and a degree in Economics from Pontifícia Universidade Católica de São Paulo.