Cristian Piccinelli

Head Of Customer Care at Edenred Italy

Cristian Piccinelli has a diverse work experience in customer service roles. Cristian started their career as an Operator in customer service at Gemeaz Cusin in April 2000 and worked in that role until June 2007. Cristian then joined Edenred - Accor Services as a Customer Service Operator from June 2007 to July 2010. After that, they joined Edenred Italia, where they worked in various roles, including Team Leader of Customer Service from July 2010 to July 2013, Coordinator of Customer Assistance from July 2013 to September 2019, Responsible for Internal Support from September 2019 to the present, and currently, they hold the position of Head of Customer Care from March 2023.

Cristian Piccinelli obtained a Diploma in Istituto Tecnico e Professionale from Istituto tecnico commerciale Andrea Doria during the period of 1994 to 1998. No specific field of study was mentioned.

Location

Desio, Italy

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Edenred Italy

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Edenred, which invented the Ticket Restaurant® meal voucher and is the world leader in prepaid corporate services, designs and delivers solutions that make employees’ lives easier and improve the efficiency of organizations. By ensuring that allocated funds are used as intended, these solutions enable companies to more effectively manage their: • Employee benefits • Expense management process • Incentive and rewards programs The Group also supports public institutions in managing their social benefits programs. Edenred is committed to forging and nurturing relationships with all of its stakeholders, based on dialogue, win-win benefits and mutual responsibility: - Companies and public authorities, concerned with being a good place to work, with motivating their teams and optimizing their performance. - Beneficiaries, who appreciate the simplicity and convenience of service cards and vouchers in making their lives easier. - Affiliated merchants, seeking to increase their revenue, retain their customers and secure their transactions. - Public partners, looking to improve the effectiveness of their social and economic policies, to deliver benefits and to ensure the traceability of funds allocated to benefit programs. Edenred operates in 40 countries, with some 6,000 employees, nearly 610,000 companies and public sector clients, 1.3 million affiliated merchants and 38 million beneficiaries. More information on www.edenred.com.


Headquarters

Milano, Italy

Employees

501-1,000

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