Edenred Italy
Roberta Chetta is a seasoned professional with extensive experience in customer operations and administrative support. Since June 2018, Roberta has served as Team Leader for customer operations at Edenred Italia, overseeing the RED Team dedicated to assisting major clients and merchants, ensuring adherence to quality standards and customer-first service. Prior roles include providing affiliate reimbursement assistance, managing electronic invoicing, and resolving technical and administrative issues. Prior to Edenred, Roberta was an Administrative Assistant at AFstudio Consulting, where responsibilities included reception management, correspondence organization, and handling various administrative tasks. Roberta holds a Bachelor's degree in Psychology from Università degli Studi di Milano-Bicocca and a classical maturity diploma from Liceo Classico Matteo Spinelli.
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Edenred Italy
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Edenred, which invented the Ticket Restaurant® meal voucher and is the world leader in prepaid corporate services, designs and delivers solutions that make employees’ lives easier and improve the efficiency of organizations. By ensuring that allocated funds are used as intended, these solutions enable companies to more effectively manage their: • Employee benefits • Expense management process • Incentive and rewards programs The Group also supports public institutions in managing their social benefits programs. Edenred is committed to forging and nurturing relationships with all of its stakeholders, based on dialogue, win-win benefits and mutual responsibility: - Companies and public authorities, concerned with being a good place to work, with motivating their teams and optimizing their performance. - Beneficiaries, who appreciate the simplicity and convenience of service cards and vouchers in making their lives easier. - Affiliated merchants, seeking to increase their revenue, retain their customers and secure their transactions. - Public partners, looking to improve the effectiveness of their social and economic policies, to deliver benefits and to ensure the traceability of funds allocated to benefit programs. Edenred operates in 40 countries, with some 6,000 employees, nearly 610,000 companies and public sector clients, 1.3 million affiliated merchants and 38 million beneficiaries. More information on www.edenred.com.