Stéphanie Chane Chick Te

Stéphanie CHANE CHICK TE is an experienced Customer Experience Manager with a demonstrated history in various global roles, currently at Edenred since February 2020. Prior experiences include positions at Ingenico Group, where responsibilities encompassed customer journey mapping, implementing engagement metrics like Net Promoter Score and CSAT, and collaborating with CRM teams. At Qualtrics, Stéphanie managed client success for Southern Europe and the Middle East, focusing on long-term client relationships and tailored implementations. Stéphanie's career began at Harris Interactive as a Senior Research Manager, specializing in qualitative and quantitative research, followed by a role as Senior Research Executive at Ipsos. Educational qualifications include an advanced master’s in Biotechnology management from Grenoble Ecole de Management, along with a Bachelor's degree in Molecular Biology and a Master’s in Biotechnology from French universities.