Eduardo M. Martinez

Information Technology Help Desk Technician at EdFinancial Services, LLC

Eduardo M. Martinez has a strong background in information technology and customer support. Eduardo M. worked as an Information Technology Help Desk Technician and BPO Employee at Edfinancial Services starting in 2021. Prior to that, they were a Customer Support Specialist at Peraton from 2020 to 2021. From 2015 to 2020, they worked at Perspecta (former DXC Technologies) as a Technical Solutions Rep II, providing helpdesk support and technical collaboration on IT projects. Eduardo M. also has experience as a Contractor - IT Tech Assistant at DXC Technology (former HPE), where they provided customer service and assistance to clients. Eduardo worked as a Graduate Assistant at Universidad Autonoma de Ciudad Juarez (ICSA) from 2012 to 2014, providing assistance to department faculty members and working on research projects. Eduardo M. also served as an Associate Delegation Coordinator at Direccion General del Deporte from 2010 to 2011, coordinating transportation and accommodations for the US Woman National Volleyball Team. Prior to that, Eduardo was an Operations Manager at SuperBoletos Monterey from 2008 to 2010, responsible for system and software upgrades, troubleshooting, and customer service.

Eduardo M. Martinez earned their Bachelor's Degree in Computer and Information Sciences and Support Services from Tecnológico de Monterrey. Eduardo M. attended the institution from 2000 to 2006. Later, they pursued a Master's Degree in Business Administration and Management, General at Universidad Autonoma de Ciudad Juarez (ICSA) from 2012 to 2015.

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El Paso, United States

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EdFinancial Services, LLC

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Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We've been in the student loan industry for over 25 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other.


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