Fatima T.

Fatima T. is an experienced professional in customer success and operational leadership, currently serving as the Head of Customer Success at Edge (formerly EyeRate) since February 2022. Prior to this role, Fatima held the position of Customer Success Director at 4insite from January 2019 to December 2021, where responsibilities included leading client service functions and building a high-performing team. Fatima's background also includes roles at SBM Management Services, LP, as Director of People Systems and Operations and Account Director, focusing on internal workflows, KPI development, and client relationship management with large-scale clients. Fatima's early career included consulting efforts in the UK for an International Facility Management group, along with a Regional Manager position. Fatima holds a Bachelor of Science in Business Marketing from the University of Phoenix.