Rich Otero is a seasoned Technical Product Manager at EditShare, with extensive experience in evaluating product performance, transitioning server infrastructure, and upgrading R&D lab networks to enhance NAS products. Otero has a strong background in professional services and technical support, having established a team for complex implementations and provided system administration for high-profile clients including NASA JPL and Google. Additionally, Otero has pursued freelance work as an Audio Engineer and Producer since 2005, specializing in music production, sound design, and studio recording. Previous roles include Information Technology Systems Specialist at the Center for Digital Imaging Arts and Quality Assurance Technician at Mark of the Unicorn, Inc., showcasing a diverse skill set in both technical and audio engineering domains. Otero holds a Bachelor of Music in Music Production & Engineering from Berklee College of Music.
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