Kelly Baker is an experienced program and customer success manager with a strong background in education and client relations. Currently serving as a Program Manager at Edmentum since July 2022, Kelly previously held roles such as Customer Success Manager at BookNook and Senior Customer Success Specialist at 2U, focusing on enhancing partnerships and client experiences. Earlier experience includes positions as an Elementary Education Teacher at West Towson Elementary and Rogers Forge Elementary School, where Kelly contributed to the establishment of a new school and supported diverse student needs. Kelly holds a Master's degree in Educational/Instructional Technology and a Bachelor's degree in Education, both from Towson University.