Alexis Moreno

Senior Team Lead Op Call Center Online Markets - Email & Chat Channel at eDreams Odigeo

Alexis Moreno has a diverse work experience spanning across different companies and roles. In 2003, they worked as an Implant Specialist at TRACOINSA SYSTEM UK LTD., specializing in corporate travel. In 2004, they joined eDreams ODIGEO where they started as a Customer Service Representative for the ES market. Alexis then progressed to the role of Teamleader in the Call Center for online markets and eventually became a Senior Team Lead Operations, responsible for managing a team of 125 agents and 25 managers. In 2019, they joined IGT Solutions as a Senior Team Lead Operations.

Alexis Moreno's education history is as follows:

- From 2007 to 2008, Alexis attended Formatic Barna and obtained a TCP - Cabin Crew degree.

- In 2002 to 2003, Alexis attended ATA travel agencies school.

- From 2000 to 2002, Alexis attended Instituto Lluis de Requesens and obtained a High School degree.

- From 1986 to 1990, Alexis attended EGB - COLEGIO SAN MIGUEL ARCANGEL.

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Peers

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Timeline

  • Senior Team Lead Op Call Center Online Markets - Email & Chat Channel

    February, 2014 - present

  • Teamleader - Call Center Online Markets

    November, 2009

  • Customer Service Representative - ES Market

    October, 2004