Yves Ter Huurne

Yves ter Huurne is a seasoned professional in customer experience and product management with extensive experience in leading roles. Currently serving as Chief Customer Experience Officer at eDreams ODIGEO since December 2019, Yves oversees customer service for travel needs and manages acquisition and retention for a substantial Prime member base. Previous positions include Product Director for the Prime subscription program at eDreams ODIGEO, and Lead Product Manager at Wehkamp, where responsibilities encompassed mobile app strategy, product development, and data analytics. Yves has also held roles at McKinsey & Company, specializing in digital transformation in various industries, and has a strong academic background with an MBA from INSEAD and degrees in Financial Economics and Economics & Business from Erasmus University Rotterdam.