Tim Gossett

Tim Gossett has over 20 years of work experience in various roles and industries. Currently, Tim is the Executive Director of Business Systems and Analytics at Education Management Solutions. Prior to this, they worked as a Salesforce/CRM Consultant at Mariposa Consulting Services, LLC, where they provided consulting services for higher education CRM system design and implementation. Before that, Tim served as a Senior Salesforce Administrator at Epiq.

Between 2007 and 2021, Tim held multiple positions at Orbis Education, including Director of Business Analytics and Insights and Business Analytics Manager. In these roles, they were responsible for setting up and administering Salesforce instances, developing customized objects and native Salesforce functionality, creating workflows, and implementing new Salesforce solutions. Tim also played a key role in data reconciliation, quality assurance, and reporting, resulting in improved performance and revenue growth for the company.

Prior to joining Orbis Education, Tim worked at PersonalCare Health Insurance as a Sr. Customer Service Liaison and Customer Service Manager. Tim also gained experience at Ameritech Cellular as a Service Assistant.

Overall, Tim Gossett has demonstrated expertise in business systems, analytics, Salesforce administration, CRM consulting, and customer service management throughout their career.

Tim Gossett completed their Bachelor of Arts (B.A.) degree in General Studies at Indiana University Bloomington between 2010 and 2012. Prior to that, they attended the University of Illinois Urbana-Champaign from 1991 to 1995, although the degree obtained during that period is not specified. Additionally, Tim has obtained several certifications, including Logik.IO Essentials from Logik.io in February 2023, Uncovering Your Authentic Self at Work from LinkedIn in February 2022, Diversity, Inclusion, and Belonging from LinkedIn in January 2022, and Salesforce Certified Administrator (SCA) from Salesforce in December 2021.