Emmi Luukinen

Customer Success Representative at Eduhouse Oy

Emmi Luukinen's work experience includes various roles in different companies. Emmi started their career in 2014 at McDonald's as a Crew Member and Crew Trainer, where they were responsible for customer service, kitchen work, staff training, and ensuring food safety. Emmi later became a Shift Manager, overseeing shift planning, crew management, and training. In 2017, they joined H&M as a Sales Advisor, performing tasks such as customer service, cash register operation, and inventory management. In 2020 and 2021, Emmi worked as a Hotel Receptionist at GreenStar Hotels Oy, providing customer service and handling reception duties. Currently, they are a Customer Care Agent at Eduhouse Oy and previously held the position of Customer Success Representative.

Emmi Luukinen began their education at Laanila High School from 2011 to 2014, although the degree and field of study are unknown. Emmi then attended JAMK University of Applied Sciences from 2017 to 2021, where they obtained a Bachelor's Degree in Tourism and Service Business with a focus on Tourism and Hospitality. Additionally, in October 2013, Emmi obtained certifications including an Alcohol Proficiency Certificate from Oulun Palvelualan Opisto and a Hygiene Proficiency Certificate from the Finnish Food Safety Authority Evira. Emmi also had some involvement with the University of Zagreb/Sveuciliste u Zagrebu, as indicated by their field of study in Economics and Business without specified start and end years.

Links

Timeline

  • Customer Success Representative

    January, 2023 - present

  • Customer Care Agent

    November, 2021