Allen Charles

Allen Charles is an experienced operations professional with a strong background in customer service and banking. Currently serving as Operations Manager at EduMENTOR Educational Services Pvt Ltd since April 2022, Allen previously held the role of Senior Officer in Retail Asset Operations at ICICI Bank, where responsibilities included overseeing personal loan processes. Earlier experience includes a position as Senior Executive in Customer Experience at Grofers, and as a Sales and Service Associate at Marriott International, focusing on guest services and support. Allen holds a Master’s degree in Business Administration with a focus on Management and Operations from Amity University Online and a Bachelor’s degree in Business Administration from Guru Gobind Singh Indraprastha University.