Clara Terra

Director Of Customer Success at Edvisor.io

Clara Terra has a diverse work experience that spans several industries and roles. Clara began their career as an Occupational Therapist at Instituto A Casa from April 2010 to May 2011. In 2011, they worked as an F&B Operations Manager at RSL Queensland, where they ensured quality and customer satisfaction in the food and beverage department. From July 2014 to June 2017, they worked as an International Student Recruiter at S7 Intercâmbio, excelling in sales performance and leadership. Clara then joined Stoneridge Estate Weddings in November 2017 as a Guest Experience Manager, where they provided personalized and creative services to wedding and events guests. In February 2019, they joined Spiible as an International Student Recruiter, assisting international students in finding the right educational placement. Clara worked closely with the CEO and Head of Marketing to optimize lead conversion. Clara joined Edvisor in November 2019 as a Customer Success Manager, focusing on building strong relationships with clients and supporting the growth of the e-commerce platform. Clara was promoted to Head of Customer Success in January 2022, taking on additional responsibilities such as cross-functional collaboration and data analysis to drive business outcomes.

Clara Terra's education history includes the following:

- From 2021 to 2022, Clara attended FGV - Fundação Getulio Vargas and earned an Executive MBA degree in Project Management.

- Between 2011 and 2013, Clara studied at Envirotech Education and received a Diploma of Education in Business Management.

- In 2010 and 2011, Clara pursued a Postgraduate Degree in Psychiatry at Hospital do Servidor Público Estadual SP.

- From 2006 to 2009, Clara was enrolled at UFSCar - Alumni, where they obtained a Graduate degree in Occupational Therapy.

In addition to their formal education, Clara also holds a certification as an ICEF Irish Course Graduate from ICEF, which they obtained in August 2019.

Links

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Timeline

  • Director Of Customer Success

    January, 2022 - present

  • Customer Success Manager

    November, 2019

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