Kylee Olson

Director, Experience Management at Edward Jones

Kylee Olson, MBA, has a diverse work experience spanning multiple industries. Kylee started their career at The LIVESTRONG Foundation as a Marketing Project Manager from December 2011 to December 2012. In 2013, they worked as a Membership Coordinator for the Association of Rural Communities in Texas. Later that year, they joined YourCause as an Account Manager before being promoted to Lead Implementation Manager from July 2014 to June 2017. In July 2017, they became the Head of Implementation at YourCause, a position they held until May 2018. In 2018, Kylee joined Edward Jones as an Accelerated Leadership Program Associate, a role they held until June 2020. Kylee then progressed to Senior Client Experience Strategist at Edward Jones from July 2020 to April 2022. From April 2022 to March 2023, Kylee served as the Department Leader - Client Experience Strategy, Segments. Currently, they hold the position of Director, Experience Management at Edward Jones, starting from March 2023. Kylee's experience showcases their growth within organizations and their expertise in marketing, implementation, and client experience strategy.

Kylee Olson holds a Bachelor's Degree in Advertising, with a focus on Business Foundations and Texas Media Sequence, from The University of Texas at Austin. Kylee also has a Master of Business Administration (M.B.A.) from the same university. Additionally, they have obtained certifications in Enterprise Design Thinking Advocate and Enterprise Design Thinking Practitioner from IBM. Kylee has also pursued additional certifications in Change Management, Series 66, and Series 7, although the specific details regarding the institutions and completion dates are not provided.

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