EL

Ellie Lutes

Manager Of Traveler Support at EF Go Ahead Tours

Ellie Lutes is a seasoned professional with extensive experience in traveler support and team management, currently serving as the Manager of Traveler Support at EF Go Ahead Tours since October 2018. With a proven track record in developing team strategies that resulted in a 25% increase in employee scores year-over-year, Ellie has successfully mentored new Associate Managers and led initiatives such as the rollout of a new CRM platform and the first Senior TSS professional development onsite. Previous roles include Assistant Manager, Team Lead, Senior Traveler Support Specialist, and Traveler Support Specialist at EF Go Ahead Tours, where Ellie demonstrated strong leadership, coaching abilities, and a commitment to enhancing customer experiences. Ellie also gained valuable marketing experience through internships at Aramark and Boston Mutual Life Insurance while earning a Bachelor of Business Administration in Marketing from James Madison University.

Location

Cambridge, United States

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EF Go Ahead Tours

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At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible, do just that. As a proud part of EF Education First, we draw on over 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 180 tours across 7 continents. Want to know what it's like to travel with us? Give us a call at 1.877.265.1757 or visit https://www.goaheadtours.com/ Want to know what it's like to work with us? Check out our opportunities at https://www.goaheadtours.com/about/go-ahead-careers Check out our Blogs: https://www.eftech.com/ https://www.goaheadtours.com/travel-blog


Employees

201-500

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