EF Go Ahead Tours
Mark Harrington is a skilled professional with diverse experience in customer service and support, currently serving as a Retention Specialist at EF Go Ahead Tours since June 2023. This role involves managing cancellation requests and utilizing empathy-driven approaches to retain customer loyalty. Previously, Mark excelled as a Delivery Driver at Gopuff, achieving a 100% customer satisfaction rating, and as a Server/Bartender at Silver Vines Winery, where personalized service led to increased repeat visits. Mark's background also includes significant roles at EF Go Ahead Tours and Laradon, demonstrating strong communication and leadership abilities. Mark holds a Bachelor of Science in Neuroscience and Behavior from Simmons University, completed in May 2016.
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EF Go Ahead Tours
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At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible, do just that. As a proud part of EF Education First, we draw on over 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 180 tours across 7 continents. Want to know what it's like to travel with us? Give us a call at 1.877.265.1757 or visit https://www.goaheadtours.com/ Want to know what it's like to work with us? Check out our opportunities at https://www.goaheadtours.com/about/go-ahead-careers Check out our Blogs: https://www.eftech.com/ https://www.goaheadtours.com/travel-blog