Alex Mendoza

Alex Mendoza possesses a strong professional background in customer retention and data support, currently serving as a Retention Specialist at Ooma, Inc. since June 2022. Previous experience includes roles as a Facebook Groups Data Support Analyst at Accenture and various positions at TalentBurst, where responsibilities spanned eCommerce onboarding for Instagram Shopping and project support for Facebook. Earlier engagements included customer service and quality assurance for YouTube at Accenture @ Google and a Senior Sales and Inventory Manager role at Field of Greens, overseeing sales, marketing, inventory management, and employee relations. Alex holds a Bachelor’s degree in Communication and Media Studies from San José State University, completed in 2017.