Marco Forstmoser

Head Of Digital Channels, User Experience & Research at EFG Bank

Marco Forstmoser currently serves as the Head of Digital Channels, User Experience & Research at EFG International, where responsibilities include leading the development of the Digital Client Channel and enhancing the client’s digital journey through user experience design and research. Prior to this role, Marco held various senior positions at Credit Suisse from April 2000 to August 2023, including Director and product owner for "CS Digital," overseeing the digital client channel for Wealth Management clients, and leading post-merger integrations in both London and Tokyo. Marco's earlier roles involved strategic implementation and business analysis within the Wealth Management sector, starting from a junior project leader position. Marco holds a Master’s degree in Banking & Finance from the University of Zurich.

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EFG Bank

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EFG International is a global private banking group offering private banking and asset management services and is headquartered in Zurich. EFG International's group of private banking businesses, including Lugano-based BSI, operates in around 40 locations worldwide. Its registered shares (EFGN) are listed on the SIX Swiss Exchange.


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