eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. 

Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people. 

Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention. 

Our services include, but are not limited to customer support, customer success, sales support, lead generation support, sales development, HR support, back-office support, marketing support, data entry tasks. The softwares we use include Zendesk, Intercom, Kustomer, Salesforce, Slack, Google Workspace, WebEx, Zoom, MailChimp, Campaign Monitor, ClickUp, Asana, Digital Ocean, Atlassian, LinkedIn Sales Navigator, MixMax, Optimizely, and so many more.

Outsourcing

Support Services

eFlexervices, Inc.

Rob Astudillo

Phil Indi Kiaco- Balanza

Michael Po

Flordeliza Bias

Laurence Lupato

John de Guzman

Kristhele Ducusin

Cole Abat

Kathleen Puzon

Joan Marie Gamboa

Jefferson de Leon

Cres Jane Ebba

Creselda Jane Ebba

Cristine Chan

The Customer Support team at eFlexervices, Inc. is dedicated to delivering exceptional service and support to clients and their customers. This team handles inquiries and technical issues across various channels, ensuring timely resolutions and fostering positive customer experiences. By utilizing advanced support tools and working closely with other departments, the team enhances customer satisfaction, loyalty, and overall engagement, while exemplifying the company's commitment to performance and quality.

Customer Support

Recruitment and Talent Acquisition

Operations and Quality Assurance

Customer Support

About

Team members

Other teams at eFlexervices, Inc.

Recruitment and Talent Acquisition

Operations and Quality Assurance