Irene Calingayan

Irene Calingayan is a Technical Product Support Specialist at eFlexervices, Inc. since July 2022, where responsibilities include diagnosing and resolving CRM software issues while providing exceptional customer service. Prior experience includes serving as a Senior Loan Processor at ThoughtFocus from April 2020 to April 2022, focusing on data entry, application monitoring, and communication with lenders. Irene also worked as a Sales Specialist at IHG Hotels & Resorts from February 2019 to March 2020, delivering top-tier service and support, and led a team in ensuring customer satisfaction. Earlier experience as a Customer Service Specialist at Sitel Group from May 2015 to December 2017 involved managing customer interactions and resolving complaints. Irene holds a Bachelor of Architecture degree with a focus on Communication and Media Studies from Ifugao State University.