Grail Morales

Grail Morales has extensive experience in customer support and instructional roles, currently serving as a Customer Support Representative at eFlexervices, Inc. since August 2021, where responsibilities include assisting US clients with customer support tickets via email. Previous positions include Instructional Specialist at ABC360 Philippines Ltd. Co. from March 2015 to March 2017, Collections Representative at Convergys Intelligent Contact from June 2009 to July 2010, and Customer Service Representative at SYKES Philippines from May 2006 to February 2008. Grail Morales holds a Bachelor of Science degree in Commerce with a major in Economics, Financial, and Taxation from Saint Louis University in Baguio City, completed in May 2003.