Vijay Balakrishnan

Vijay Balakrishnan is a Senior Consultant at eG Innovations since February 2019, where responsibilities include preparing design documents for proofs of concept, engaging with potential leads, defining implementation scopes, and conducting customer training on eG products. Prior to this role, Vijay worked as a Product Support Engineer at eG Innovations, providing high-quality support for the eG enterprise monitoring tool and conducting technical presentations. Earlier experience includes serving as a Senior Technical Support Specialist at Concentrix, focusing on VERITAS and Symantec software products, and as a Technical Support Analyst at Sutherland Global Services, supporting Dell laptops. Vijay holds a Bachelor of Engineering in Computer Science from Thangavelu Engineering College and has a solid foundation in technical support and customer engagement across various platforms.