Jai Kumar Ghadmode

Technical Support Manager at eGain

Jai Kumar Ghadmode has work experience with eGain Corporation, starting in 2011. Their first role was as a Level 3 Technical Support Engineer, where they provided technical support for software/application to customers via phone and email. Jai Kumar also managed escalations and approved knowledge articles written by team members. In November 2015, they were promoted to the role of Technical Support Manager, which they currently hold.

Jai Kumar Ghadmode obtained a Bachelor's degree in Computer Science from Shri Chankya Education Societys Indira College of Engineering & Technology in Pune. Jai Kumar also pursued a BE degree in Computer Science from K.V B.E.G. Their education took place between 2007 and 2011.

Links

Timeline

  • Technical Support Manager

    November, 2015 - present

  • Level 3 Technical Support Engineer

    August, 2011