Jeff Hancock

Sales Director at eGain

Jeff Hancock has a diverse work experience spanning different industries and roles. Jeff is currently working as a Sales Director at eGain Corporation, where they help improve customer experience and sales across various channels. Prior to this, they worked as a Sr. Account Executive at Mediu, Inc., focusing on account management. Jeff also has experience in sales roles at Guidewire Software, where they served as a Sales Representative.

Before transitioning to the technology sector, Jeff held various positions at Oracle, including HCM Applications Account Manager, Supply Chain Applications Representative, HCM Applications Consultant, and Business Development Consultant. In these roles, they played a critical role in modernizing HR processes and enhancing employee interactions through Oracle's Human Capital Management Cloud solutions.

Jeff also has experience in operations management, having served as the Director of Operations at Mojo Development and Operations Manager at M3 Modern Marketing & Media. Additionally, they have worked in the sports industry as the Head Hockey Coach for Philippines National Ice Hockey.

Earlier in their career, Jeff worked as a Contract Business Management Analyst at AudaExplore, where they collaborated with senior executives on special projects. Jeff also holds an MBA degree with honors from the International University of Monaco.

Before their MBA, Jeff worked as a Sr. Business Consultant at Perficient, Inc., an IT consulting firm.

Overall, Jeff Hancock has a wealth of experience in sales, account management, operations, and consulting, with a focus on customer engagement and driving business growth.

Jeff Hancock's education history begins with their attendance at Minnetonka High School, although the specific start and end years are unknown. After completing high school, they went on to Saint John's University from 2000 to 2004, earning a Bachelor of Arts degree in Economics. Following their undergraduate studies, Jeff pursued further education at Le College International de Cannes from 2004 to 2005, obtaining a certificate in French. Finally, in 2012 and 2013, they attended the International University of Monaco, where they completed a Master of Business Administration (MBA) degree with a focus on International Business.

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