Winnie Chow

Winnie Chow is a seasoned professional with over nine years of call center and people management experience. Currently, Winnie serves as Team Leader in Service Delivery at Egenica and as Team Leader at Egencia, AMEX GBT, where they manage operations and enhance customer service processes. With a background as a Business Travel Consultant at American Express Travel Services and a continuing education in Finance and Marketing from the University of Houston, Winnie has a dynamic approach to solving complex issues and developing successful teams. Recognized for outstanding analytical and problem-solving skills, Winnie is adept at recovering challenging projects and driving team performance.