Don David has extensive experience in technical support and service reliability, currently serving as the VP of Support & Service Reliability at Egnyte since September 2009. Prior roles at Egnyte include Sr. Director of Technical Services and Sr. Director of Support. Before Egnyte, Don held the position of Data Center Operations / Technical Support Manager at Soffront Software, Inc. from August 2006 to August 2009 and served as Technical Support Manager at ArcSoft from August 2001 to June 2006.